Shipping
over 5 years ago
– Wed, Dec 05, 2018 at 10:10:18 PM
Hey guys quick shipping.
We've shipped out about 400 packages already, today USPS didn't pick up as they are not working today.
We should be done with Domestic regular editions this week and ship Domestic Special edition starting next week.
Then we move into regular edition International (out side of American Continent) and then Special International.
Then at the very end, we move into Special requests.
Thanks!
We've been shipping!
over 5 years ago
– Tue, Nov 20, 2018 at 10:49:41 PM
Since last Friday we have been shipping. About 50 packages a day.
We are done with carts only, now regular edition start. Then we start with special editions.
Hang in there. For special edition, we are working things out on the plushes hopefully everyone that has filled out a BACKERKIT Survey AND has responded to the plush updates through comments, will get a plush.
Tomorrow is the last day of shipping for this week, we'll be going to enjoy Thanks giving with our families. We'll start shipping on Monday again.
Happy Thanks Giving!
Problems with plush toys
over 5 years ago
– Mon, Nov 05, 2018 at 12:23:52 AM
For those who picked the special edition reward.
We have some bad news.
We received the plushes and it was only 450 count when we needed close to 850.
The quality didn’t improve even if we asked for revisions from the factory.
The worst of all, the factory rep has disappeared and we can’t contact anyone at it. They don’t answer emails, calls or messages.
This came after we paid the second half of the invoice for the the plush toys.
I have a feeling they have taken the money and run.
So for those who have special edition I have a couple of questions.
Would you be ok if we replace the plush with some other goodie or credit on our website? Or would you prefer to wait a month or so more for us to try to get other factory (in another country) to make us a new full batch of plush toys? (I would pay this out of my pocket).
If you are ok with no plush toy, and credit we would start shipping all rewards next Friday.
If you want the plush toy probably the first week of December if all goes well.
For the regular edition backers. We will start shipping next Friday.
Cheers!
